Unlike most RV warranty companies out there, when you need repairs, you deal directly with ARW. We sold you the policy, and we’re going to deliver the coverage. Simple as that.
The term “in-house claims” refers to how repair claims are handled by a warranty company. Most companies who sell RV warranties don’t actually handle the claims.
Instead, they act as a broker, selling you a policy that is fulfilled by a completely different company known as an “administrator.” Once your policy is sold, the company that sold it to you doesn’t directly control what happens when you have a claim. They can ask the administrator questions and follow up when there are issues, but they can’t dictate what happens to your claim.
At ARW, we administrate your claim directly for more transparency and quicker processing, cutting out the runaround you’d get from a warranty company that is only a broker. We handle your repair needs with accountability and honesty.
Plus, being an administrator gives us more options in terms of crafting quality coverage that actually helps RVers. This is why our standard coverage includes things that other companies charge extra for, including features like power surge coverage, full-time use coverage, and consequential loss coverage. Did we mention that we have the best mobile mechanic coverage in the industry?
to learn more about how ARW can help protect your RV.
